Lipton's Canned Response

Last week I decided to open up a can of whoop-ass on Lipton for making tea bags out of plastic. If you didn't see it yesterday, you can read the text of my complaint here.

So whaddya know, Lipton got back to me very promptly. On the weekend no less! Here's what they said:

"Thank you for contacting us. 

We do apologize for the experience you reported concerning our Lipton Tea Tea Pyramid.  

When developing our packaging, many factors are taken into consideration, including ease of use as well as overall economic and environmental benefits. We design our packages to provide safe, convenient and attractive protection.

Our goal is to create all of our packages to meet or exceed consumer expectations for both performance and quality. Any changes in our packaging are based on extensive consumer research.

Please be assured that we value your comments and will pass them along to the appropriate staff. We sincerely appreciate your taking the time to contact us and we are sending a complimentary coupon flyer to you via US Postal Mail which you should receive within 7-10 business days. 

Sincerely,
Your friends at Lipton"

First, does anyone else feel like they've just had a lobotomy, or is it just me? That corporate verbiage is just awful. Second, what's with the line about "...safe, convenient and attractive protection." Protection from what, exactly? The tea?!?!?! Sounds like something you'd hear from Trojan, not Lipton.

And, uh, last time I checked, there were absolutely ZERO environmental benefits to converting a previously biodegradable product into a plastic one.

I don't know about you, but I have absolutely no tolerance for this kind of bullish*t. Lipton is STUPID.

But you know what? It's hump day! Halfway to the weekend!
-- Jazzy